Shipping policy
Shipping Policy
At Via Bebés, we strive to deliver your products quickly and efficiently. Below is detailed information about our shipping policies.
1. Shipping Coverage
We ship across the Iberian Peninsula and the Balearic Islands. We also offer international shipping to various European Union countries. For more details on international shipments, please contact our customer service.
2. Shipping Times
- From Spain: Products available in our Spanish warehouse are shipped within 24-48 hours after order confirmation. The usual delivery time is 1 to 2 business days.
- From Poland: Products shipped from our factory in Poland are delivered within 4-5 business days from order confirmation.
3. Shipping Costs
Shipping costs vary depending on the size and weight of the order as well as the destination. The exact shipping cost will be calculated at checkout and clearly displayed before payment confirmation.
4. Tracking Shipments
Once your order has been shipped, you will receive an email with a tracking number that allows you to monitor your shipment’s status in real time through the carrier’s website.
5. Packaging
All products are carefully packaged to ensure they arrive in perfect condition. We use packaging materials that provide maximum protection during transit.
6. Shipping Issues
If you experience any issues with your shipment, such as delays or damaged products during transport, please contact our customer service immediately. We are here to help resolve any concerns.
At Via Bebés, we strive to deliver your products quickly and efficiently. Below is detailed information about our shipping policies.
1. Shipping Coverage
We ship across the Iberian Peninsula and the Balearic Islands. We also offer international shipping to various European Union countries. For more details on international shipments, please contact our customer service.
2. Shipping Times
- From Spain: Products available in our Spanish warehouse are shipped within 24-48 hours after order confirmation. The usual delivery time is 1 to 2 business days.
- From Poland: Products shipped from our factory in Poland are delivered within 4-5 business days from order confirmation.
3. Shipping Costs
Shipping costs vary depending on the size and weight of the order as well as the destination. The exact shipping cost will be calculated at checkout and clearly displayed before payment confirmation.
4. Tracking Shipments
Once your order has been shipped, you will receive an email with a tracking number that allows you to monitor your shipment’s status in real time through the carrier’s website.
5. Packaging
All products are carefully packaged to ensure they arrive in perfect condition. We use packaging materials that provide maximum protection during transit.
6. Shipping Issues
If you experience any issues with your shipment, such as delays or damaged products during transport, please contact our customer service immediately. We are here to help resolve any concerns.
